Speak Right - The Art of Effective Communication

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PROPOSAL: SPEAK RIGHT THE ART OF EFFECTIVE COMMUNICATION

Thank you for affording us the opportunity to submit a proposal for the above workshop. Our facilitation will include a baseline pre course assessment which delegates will bring to the first session. Should you accept our proposal, this will be forwarded to delegates a week prior to training commencing.

Training:

The course will be both practical and theoretical; however, the emphasis will be on the practical application of all knowledge taught. Practical application will be in the form of group and individual tasks and activities with facilitator intervention and feedback which will include analysis of video footage – audio recordings of each delegate; role play; presentations and written activities.

***Method of delivery:

Facilitator run workshops, study guide, activity workbook, ice breakers, power point presentations, audio visual stimulus, a drumming workshop to highlight pause and rhythm in speech, case studies, dramatic presentations, role play, peer assessment, group and individual activities and a summative portfolio of evidence including reflective learning statements on what has been learnt, what has changed in practice, the significance and impact of the learning on self and others and areas that the delegate was unable to master that requires further improvement.

Duration:

In order to add value to your staff we recommend eight weeks – one day per week of contact time over an eight week period including homework tasks .

Delegates will receive:

• Certificates of attendance and achievement
• Training manuals
• Templates and a file for the Portfolio of Evidence

We look forward to hearing from you and will welcome any comments you might have as suggestions in order to add value to your trainers.

OUTCOMES:

• Identify the characteristics of an exceptional trainer
• Understand and identify different behavioural styles and adapt training as necessary
• Delegates will demonstrate their understanding of new material through completion of case studies and assessments
• Delegates will be able to explain what a solid training programme looks like
• Delegates will be able to describe a needs analysis
• Delegates will be able to identify and explain methods for making lecture based programmes active
• Develop strategies for handling disruptive participants
• Identify the pitfalls of various visual aid options and classroom seating and arrangements
• Present information in a clear concise engaging manner, demonstrate successful understanding of key concepts during a practice presentation
• Understand and be able to identify how speech happens
• Understand that delegates have vocal rights
• Pitch pace power pause and rhythm in speech
• Understand and identify roots of habits, accents and what needs to be corrected within one’s own unique habits
• Mastering intercostal diaphragmatic breathing techniques
• Have an understanding of what an accent is and is not
• The importance of clear and articulate enunciation within an individual’s particular speech and style.
• Gain an understanding of the term coined “South African English,” and what it constitutes.
• Discuss terms and colloquialisms within different cultures.
• Understand and implement methods pertaining to intercostal diaphragmatic breathing to improve speech and breath control and telephone techniques
• Understand and be able to identify, recognise and correct speech irregularities and what those irregularities are.
• Have a clear understanding of what phonation is
• Understand the definitions of speech and phonetics
• Understand how vowel sounds are formed and their importance in the formation of accents and speech
• Understand how consonant sounds are formed and their importance in the formation of accents and speech
• Practically implement a total vocal workout

DAYS ONE & TWO

Day one – baseline assessment (practical) – identifying gaps, faulty and defective habits and individual remediation thereof.

Item	Description
How speech happens	Understand how speech happens – identify organs of articulation in order to speak clearly
Declaring vocal rights	Accents do not define intelligence but impede communication
Dialects accents and roots of habits	Identify personal roots of habits and through neurotransmission realign and address roots of habits
Defining an accent	Accents – consonant and vowel sounds and how this impedes the communication process
Articulation and enunciation	Clear enunciation within an individual’s particular speech patterns and style in order to be understood
Application of knowledge	Identify the characteristics of an exceptional trainer and how to facilitate new found knowledge.
	Learning how to learn – Dr Barbra Oakley
DAYS THREE & FOUR
A guide to South African English	Understand South African English and the different dialects within
Pidgin language	Terms, jargon and colloquialisms within differing cultures
Intercostal diaphragmatic breath contro	l Understand and implement methods pertaining to intercostal diaphragmatic breath control in order to improve oral communication
Recognising and correcting speech irregularities	Understand and be able to identify recognise and correct speech irregularities and what those irregularities are.
Application of knowledge	Identify the characteristics of an exceptional trainer and how to facilitate new found knowledge – identifying different learning styles Khan Academy – Learning how to unlearn and learn – you can
DAYS FIVE & SIX
Phonation	Understand how phonation impacts speech
Speech and phonetics	Be able to define speech and phonetics
Vowel sounds	Understand how vowel sounds are formed and the importance of clear articulation during speec
Consonant sounds	Understand how consonants are formed and the importance of clear articulation during speech
The total vocal workout	Practically demonstrate a total vocal workout as a trainer
Application of knowledge	Identify the characteristics of an exceptional trainer and how to facilitate new found knowledge – emotional intelligence as a trainer - peer assessment Amy Cuddy – Your body language shapes who you are
Reflective learning statement	Journal entries five & six
DAYS SEVEN & EIGHT
Sight readings and cold readings	Pronunciation general vocabulary and attitude
Vocal manipulation and control	Telephone techniques – aggression; passivity; assertion regarding tone; waffling, hesitating and devoicing.
Marking and saving the voice and accent	Containing and preserving vocal energy whispering lack of vocal support mumbling and over relaxing
Pitch pace power pause and posture	Understand and implement the big five critical skills for good speech
Reflection and evaluation	Individual and peer
Application of knowledge	Identify the characteristics of an exceptional trainer and how to facilitate new found knowledge – individual self-assessment Extra resources for training pack
Reflective learning statement	Journal entries day seven & eight

Summative assessment written and practica

VENUE: Will be determined by the company (preferably off-site).

EQUIPMENT: Flipcharts, koki’s, data projector and sound will have to be provided at the venue.

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INVESTMENT: R19 950.00 all inclusive (Max 20 people)

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The above price includes:

• Pre-workshop consultation with HR/Management (1 hr.)
• Facilitation including teambuilding with a team effectiveness consultant

The above price excludes:

• Provision of training venue
• Cost of travel and accommodation for facilitators (where required)
• Meal

Project Manager: Adv. Mahomed Vahed
Contact: Rodney Frank 082 334 6403
Rodney@visioninmotion.co.za